Problems
You may experience some difficulties logging in to the new forum. This can be for a number of reasons, most likely because you can’t remember your old Sotonians password.
If you are unable to log in try the following steps in order.
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You username may not be recognised - a small number of usernames that previously had a space in between words have had to be changed as Discourse does not allow spaces in usernames. We have replaced the space with a hyphen (dash). So if your username was previously.
fred blogs
try logging in as
fred-blogs
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You have forgotten your password or your password is not working. If this happens to you click on the I forgot my password link on the loggin in screen:
You will then be asked to enter the email address that you signed up to Sotonians with and a password reset link will be emailed to you at that address.
PLEASE REMEMBER to check in your spam mail folder for the password reset message as our email service is new and your email provider may not trust it yet.
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If you still can’t log in after trying these steps, send a text to me at 07955 435287 describing your problem. Please remember to include your email address and the username you used to sign up to Sotonians.