# 🔧 User Avatar Missing on Discourse Mobile **URL:** \ **Category:** Meta - announcements, help, FAQs, etc.\ **Created:** [29 March 2020 19:21 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511 "2020-03-29T19:21:43Z")\ **Posts on this page:** 18\ **Page:** 2
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [29 March 2020 20:15 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/21 "2020-03-29T20:15:48Z")
Yeah, as I thought, similar but not the same issue. There is no gap where the avatar should be. But you did spot another change in config that I tried whilst trying to fix it. I THINK I can change that back. ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [29 March 2020 20:35 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/22 "2020-03-29T20:35:14Z")
Have another look mate. Should be back where it was for you. EDIT: You might need to do a HARD reload. ---
**Author:** ![Fowllyd](https://www.sotonians.com/user_avatar/www.sotonians.com/fowllyd/32/74248_2.png) [@Fowllyd](https://www.sotonians.com/u/Fowllyd)\ **Post date:** [29 March 2020 20:39 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/23 "2020-03-29T20:39:34Z")
I did a hard reload - my favourite kind. Here’s what I’m seeing now: ![image](https://discourse-sotonians-uploads.s3.dualstack.eu-west-2.amazonaws.com/original/2X/9/9218953bb636ea436d4edc248d1d3d9d754435fb.png) ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [29 March 2020 20:41 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/24 "2020-03-29T20:41:13Z")
Oh my. WTF? ---
**Author:** ![Fowllyd](https://www.sotonians.com/user_avatar/www.sotonians.com/fowllyd/32/74248_2.png) [@Fowllyd](https://www.sotonians.com/u/Fowllyd)\ **Post date:** [29 March 2020 20:42 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/25 "2020-03-29T20:42:05Z")
Now it’s looking better - I clearly didn’t reload hard enough. My lovely wife says hello btw, and can she please borrow one of your shirts for a fancy-dress do? ---
**Author:** ![Fowllyd](https://www.sotonians.com/user_avatar/www.sotonians.com/fowllyd/32/74248_2.png) [@Fowllyd](https://www.sotonians.com/u/Fowllyd)\ **Post date:** [29 March 2020 20:43 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/26 "2020-03-29T20:43:30Z")
Current look: ![image](https://discourse-sotonians-uploads.s3.dualstack.eu-west-2.amazonaws.com/original/2X/0/0e294afb354e8cc5558a5134e9c8107e1cf10c02.png) ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [29 March 2020 20:43 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/27 "2020-03-29T20:43:46Z")
Good and of course she can. Does she have a preference for colour/pattern? ---
**Author:** ![Fowllyd](https://www.sotonians.com/user_avatar/www.sotonians.com/fowllyd/32/74248_2.png) [@Fowllyd](https://www.sotonians.com/u/Fowllyd)\ **Post date:** [29 March 2020 20:46 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/28 "2020-03-29T20:46:32Z")
Pink/purple flowers - obviously you’ll have to choose one from so many. ---
**Author:** ![BTripz](https://www.sotonians.com/user_avatar/www.sotonians.com/btripz/32/75839_2.png) [@BTripz](https://www.sotonians.com/u/BTripz)\ **Post date:** [29 March 2020 21:18 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/29 "2020-03-29T21:18:53Z")
> [@saintbletch](#): > > As you can see from this your phone is wide enough to be using the widescreen format so this doesn’t apply to you. Ta. I’ve got a Samsung Galaxy Fold and it’s still got missing avatars ![Screenshot_20200329-221906_Chrome](https://discourse-sotonians-uploads.s3.dualstack.eu-west-2.amazonaws.com/original/2X/b/b536387a6c126f25a6e3199c186ceece09775d5b.jpeg) ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [29 March 2020 21:26 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/30 "2020-03-29T21:26:33Z")
I wonder if Discourse knows how pretentious your device is and downgrades the resolution to spite you? Somehow the resolution that the browser on the phone is reporting to Discourse isn’t wide enough for it to kick in to the desktop view. You could always select `Desktop View` from the bottom of the hamburger menu? ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [31 March 2020 07:37 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/31 "2020-03-31T07:37:34Z")
FYI, I’ll be working on this this morning so the site will be up and down quite a bit. I’m going to have to disable some functionality along the way to nail down where the issue is. So like the Grand old Duke of York and his men, when it’s up it will be up when it’s down it will be down but when it is only halfway up it will be neither up nor down. ---
**Author:** ![matt](https://www.sotonians.com/user_avatar/www.sotonians.com/matt/32/6039_2.png) [@matt](https://www.sotonians.com/u/matt)\ **Post date:** [1 April 2020 06:47 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/32 "2020-04-01T06:47:09Z")
I also run a discourse site with missing avatars in the mobile view. Though yours seem to be working for me. What was your solution? ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [1 April 2020 06:59 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/33 "2020-04-01T06:59:51Z")
Hi Matt, welcome to Sotonians - albeit perhaps only fleetingly. I discussed the problem on this thread which might give you some guidance… [https://meta.discourse.org/t/avatars-missing-due-to-theme-or-plugin/146080/17](https://meta.discourse.org/t/avatars-missing-due-to-theme-or-plugin/146080/17) I traced the problem down to a change in Discourse Core that broke a number of plugins. For me the plugin that no longer worked was Discourse Events. [https://meta.discourse.org/t/avatars-missing-due-to-theme-or-plugin/146080/17?u=bletch](https://meta.discourse.org/t/avatars-missing-due-to-theme-or-plugin/146080/17?u=bletch) However, other people had problems with the Topic List Previews plugin. The solution for me at the moment was to disable Discourse Events… I’ve also reported a bug that you can track developments on here. > **[Topic list avatar disappears on mobile](https://thepavilion.io/t/topic-list-avatar-disappears-on-mobile/2724)** > > Environment Discourse Version: 2.5.0.beta2 Plugin Commit: b8d2971aae4bee89f294328494664aba9d038aa0 Other Plugins Steps to Reproduce Using a mobile device or browser debug plugin to mimic a mobile device, using the... Let me know how you go, and thanks for dropping by. Dan ---
**Author:** ![Fatso](https://www.sotonians.com/user_avatar/www.sotonians.com/fatso/32/18_2.png) [@Fatso](https://www.sotonians.com/u/Fatso)\ **Post date:** [1 April 2020 07:32 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/34 "2020-04-01T07:32:21Z")
You shouldn’t have told him. He’s using you, he doesn’t have feelings for you like me. ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [1 April 2020 07:45 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/35 "2020-04-01T07:45:53Z")
It’s ok darling. We can let a third person into our lives without ruining what we have. Sorry @matt - I’m a twat-wrangler here and as you can see I have my hands full. ---
**Author:** ![matt](https://www.sotonians.com/user_avatar/www.sotonians.com/matt/32/6039_2.png) [@matt](https://www.sotonians.com/u/matt)\ **Post date:** [1 April 2020 18:25 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/36 "2020-04-01T18:25:31Z")
@saintbletch ah, it’s the events plugin! Thanks so much for pointing me in the right direction. Y’all have a great community here, I wish [mine](https://pioneer.town/locals) was as active! I did read a few posts… quite entertaining! @Fatso 🤣 🤣 🤣 Best wishes to everyone in Southampton from Pioneertown, CA. Come visit us sometime, bring Paul if you can, we’d ❤ [having him](https://www.latimes.com/entertainment/music/la-et-ms-paul-mccartney-pappy-20161013-snap-story.html) again. ---
**Author:** ![BTripz](https://www.sotonians.com/user_avatar/www.sotonians.com/btripz/32/75839_2.png) [@BTripz](https://www.sotonians.com/u/BTripz)\ **Post date:** [1 April 2020 18:40 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/37 "2020-04-01T18:40:36Z")
> [@matt](#): > > @saintbletch ah, it’s the events plugin! > Thanks so much for pointing me in the right direction. Don’t thank him @matt, he just got lucky, last time we had Bertie (our bug) visit @saintbletch took ages to get rid of him, and even then it looks like he only gave him a comfortable bed for a while!!! ---
**Author:** ![saintbletch](https://www.sotonians.com/user_avatar/www.sotonians.com/saintbletch/32/618_2.png) [@saintbletch](https://www.sotonians.com/u/saintbletch)\ **Post date:** [1 April 2020 18:58 UTC](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511/38 "2020-04-01T18:58:52Z")
Cheers, Matt and you’re welcome. If you ever make it to the UK and fancy meeting up with a bunch of football-obsessed (soccer), beer-obsessed (craft ale), music-obsessed (folk - well that’s just me), politics-obsessed (largely left of centre) funsters, then drop me a PM and we’ll look after you. > [@matt](#): > > Come visit us sometime, bring Paul if you can, we’d ❤ [having him](https://www.latimes.com/entertainment/music/la-et-ms-paul-mccartney-pappy-20161013-snap-story.html) again. Our co-founder is called Paul. I assumed you wanted him - you’re welcome to him, BTW. We’ve also got a Barry you can have too (Sanchez, not Gibb!). Stay well in these troubling times. [Previous page](https://www.sotonians.com/t/user-avatar-missing-on-discourse-mobile/5511.md?page=1)